Converse Factory Store in Carlsbad, CA Open now

Reviews about Converse Factory Store

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  June 07, 2020, by Angela Giacomaro
  CASH ONLY!!! DO NOT PAY WITH CREDIT CARD OR DEBIT CARD, I WAS CHARGED FOR AN ITEM TWICE , I WENT IN WITH PROOF FROM BANK THAT I WAS CHARGED TWICE FOR THE SAME ITEM, ONLY TO BE TOLD THEY COULD NOT REFUND ME MY MONEY THEY TOOK! THEY DO NOT REFUND YOUR MONEY ON THE SPOT, THEY SEND AN E-MAIL TO CORPORATE THAT TAKES 30 DAYS. STAFF IS GREAT, IT IS WRONG FOR THIS COMPANY TO LEAVE THIS BURDEN ON THEIR SALES TEAM , NOT TO BE ABLE TO SERVICE THEIR CUSTOMERS WHEN SOMETHING LIKE THIS HAPPENS. I WAS TOLD BY THE GIRLS, IT HAPPENS ALL THE TIME AND SOME HIGH DOLLAR AMOUNTS. LUCKILY I HAVE THE FUNDS AND WONT BE IN A BAD SPOT. WHAT MAKES ME MAD IS, WHAT IF THIS WAS A SINGLE MOM WHOM DID NOT HAVE THE MONEY TO WAIT, SHAME ON THIS COMPANY